Preamble
These General Terms and Conditions of Sale (GTC) govern all sales concluded via the website www.per4manceautotech.com, operated by PER4MANCE AUTOTECH L.L.C – FZ, a company registered in the Meydan Free Zone – Dubai (UAE) under license number 2534833.01, with its official address at Binghatti Corner, Apartment 1901, Jumeirah Village Circle, Dubai, United Arab Emirates.
By placing an order, the customer acknowledges having read, understood, and unreservedly accepted these GTC.
Article 1 – Purpose
These GTC define the terms applicable to the sale of products and services offered by PER4MANCE AUTOTECH, including:
Physical products (parts, accessories, automotive equipment).
Digital services (ECU files, software, activations, reprogramming services).
Article 2 – Products and Services
All products and services are described as accurately as possible.
Photographs and illustrations are non-contractual.
The customer is solely responsible for verifying the compatibility of the product with its intended use.
Article 3 – Prices
Prices are indicated in dirhams (AED) or euros (EUR), excluding taxes and any additional fees (VAT, customs duties, bank conversion charges).
The applicable rates are those in effect at the time the order is confirmed.
PER4MANCE AUTOTECH reserves the right to modify its prices at any time.
Article 4 – Orders
Any order implies full and unconditional acceptance of these GTC.
No cancellation is possible once the order has been confirmed and paid.
The customer acknowledges purchasing for legal use and in compliance with the regulations of their country of residence.
Article 5 – Payment
Payment is made online via the available methods (credit card, bank transfer, secure gateways).
The order is considered final only after effective validation of payment.
Article 6 – Delivery
Physical products: shipped to the address provided by the customer. Delivery times are indicative. Reasonable delays do not justify cancellation or refund.
Digital products and services: considered delivered immediately after download or electronic transmission.
Article 7 – No Right of Withdrawal or Return
Physical products: due to the specific nature of the products (technical parts and equipment), no returns or refunds are accepted, except in the case of an obvious manufacturing defect identified upon receipt and reported within 48 hours.
Digital services (files, software, activations, reprogramming): no right of withdrawal, return, or refund is possible after delivery.
This exclusion applies in accordance with international e-commerce practices and the applicable laws of the United Arab Emirates.
Article 8 – Warranties and Liability
Products and services are provided “as is.”
PER4MANCE AUTOTECH does not guarantee the suitability of products for any purpose other than the one described.
PER4MANCE AUTOTECH’s liability is limited to the amount paid by the customer.
Under no circumstances shall the company be held liable for indirect losses, consequential damages, loss of profit, or misuse of products/services.
Article 9 – Force Majeure
In the event of force majeure (natural disasters, war, cyberattacks, supplier unavailability, technical failures, etc.), the company is released from all contractual obligations without compensation.
Article 10 – Personal Data
The data collected is used solely for order processing and customer relationship management.
It is protected in accordance with the UAE Data Protection Law 2021 and international standards (GDPR-like).
See Privacy Policy.
Article 11 – Applicable Law and Jurisdiction
These GTC are governed by the laws of the United Arab Emirates.
In the event of a dispute, exclusive jurisdiction lies with the courts of the Meydan Free Zone – Dubai.
This clause applies regardless of the nationality or place of residence of the customer.